Privacy & Cookies Policy

Privacy Policy

Pargo ("We") are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data ("Data") that we collect from you or that you provide to us will be processed. This policy should be read in conjunction with the general terms and conditions of this website.

Data Protection Principles

We perform our responsibilities under the Pargo Data Protection Act and take reasonable measures to protect your personal information. We use personal information, which includes (but is not limited to):

  • Name & Surname
  • Cell Phone Number
  • Email Address
  • Physical Address

If your personal information changes, please inform us as soon as reasonably possible so we can update our records. You agree to provide accurate and current information and not to impersonate or misrepresent any person or entity.

Information We May Collect / Disclose

  • We may use or disclose your personal information as required to comply with applicable law, subpoenas, court orders, or legal processes, or to protect and defend our rights or property.
  • You can exercise your right to access your information at any time by emailing support.pargo@pargo.com.
  • Parties who access your information (employees, service providers, affiliates, partners) are bound by appropriate, legally-binding confidentiality obligations. We will:
    • Treat your personal information as strictly confidential.
    • Apply appropriate technical and organisational security measures.
    • Provide you access to view and/or update your details.
    • Notify you promptly if we become aware of any unauthorised use, disclosure or processing.
    • Return or destroy your personal information upon request, except where retention is required by law.
  • Retention: we will not retain your personal information longer than necessary, unless required by law.
  • We never sell your personal information.
  • We may compile statistical profiles; no information in these profiles will be linkable to any specific user.
  • We may capture details of your visits (traffic data, location data, weblogs, communication data).
  • WhatsApp: we may use your mobile number to communicate via WhatsApp (order updates, delivery notifications, support). By providing your number, you consent. You can opt out by using “Block business” in WhatsApp.

Use and Disclosure of Information

We keep Data for clear and lawful purposes and may use it to:

  • Provide you with the services listed on our site.
  • Provide information about our services that may be of interest (where you have consented).
  • Notify you about changes to our services.

To fulfil orders and provide support, we may disclose Data to:

  • Independent third parties licensed to operate as couriers and logistics providers.
  • Other independent third-party service providers involved in fulfilment or support.

Save as required by law or to apply our terms and conditions, no other disclosure of Data will be made to third parties for their own purposes. Data may be transferred to other jurisdictions for processing with safeguards in place.

Your Rights

  • You may ask us not to process your personal data for marketing.
  • You can exercise your rights at any time by contacting support.pargo@pargo.com.
  • Access to Your Information: You are entitled to copies of your Data kept by us. Requests should be in writing.

Changes to Policy

We may amend or modify this policy at any time in response to changes in applicable data protection and privacy legislation. Any changes will be posted on this page.

Cookies Policy

Pargo respects the privacy of all visitors to our website.

What are Cookies?

Cookies are small text files stored in your browser. They allow websites to recognise you and remember preferences.

Types of Cookies We Use

  • Strictly necessary cookies — enable services you request.
  • Performance cookies — collect anonymous usage stats to help us improve the site.
  • Functional cookies — remember choices (e.g., device redirects, saved login).

Learn more at aboutcookies.org. Disabling cookies may reduce site functionality on this site.